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OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
Navitaire has approximately 60 clients and 750 employees. [3] [6] it typically works with low-cost carriers (LCC) and hybrid airlines [7] [8] and is the leading passenger service system provider for the LCC market. [9] [10] As of 2014, the firm serves 43% of the top 100 LCCs, and 47% of the top 30 LCCs as measured by seats sold per week. [10]
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
Amadeus IT Group, S.A. (/ ˌ æ m ə ˈ d eɪ ə s aɪ ˈ t iː /) is a major Spanish multinational technology company that provides software for the global travel and tourism industry. It is the world's leading provider of travel technology that focus on developing software for airlines, hotels, travel agencies, and other travel-related businesses.
An individual RT ticket in Request Tracker 5. Organizations of all sizes use Request Tracker to track and manage workflows, customer requests, and internal project tasks of all sorts. Among other things, RT offers custom ticket lifecycles, seamless email integration, configurable automation, and detailed permissions and roles.
Allegiant Air (usually shortened to Allegiant) is an ultra-low cost airline headquartered in Las Vegas, Nevada.The airline focuses on serving leisure traffic from small and medium-sized cities which it considers to be underserved, using an ultra low-cost business model with minimal inclusions in fares and a greater number of add-on fees.
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