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They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Coursera Inc. (/ k ər ˈ s ɛ r ə /) is an American global massive open online course provider. It was founded in 2012 [2] [3] by Stanford University computer science professors Andrew Ng and Daphne Koller. [4] Coursera works with universities and other organizations to offer online courses, certifications, and degrees in a variety of subjects.
Boston, Dec. 17, 2024 (GLOBE NEWSWIRE) -- Expert Consumers is proud to announce that Coursera has been identified as one of the top providers of online courses with certificates. Coursera's exceptional ability to offer high-quality courses in collaboration with leading universities and global companies has set yet a new standard in the online ...
According to a Gallup poll in September 2021, 45% of full-time U.S. employees worked from home, including 25% who worked from home all of the time and 20% who worked from home part of the time. 91% of those who work remotely (fully or partially) hoped to continue to do so after the pandemic. Among all workers, 54% believed that their company's ...
A user review is a review conducted by any person who has access to the internet and publishes their experience to a review site or social media platform following product testing or the evaluation of a service. [1] User reviews are commonly provided by consumers who volunteer to write the review, rather than professionals who are paid to ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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