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In 2012, the company was widely criticized online for how it handled the claims filed by the family of Kaitlynn Fisher. The 24-year-old died when the car she was driving was hit by another that had run a red light in Baltimore. Progressive fought to avoid paying out the claim to Fisher's estate.
A car insurance claim may be settled as soon as the same day for simple claims, like a glass claim for a broken windshield. However, a more complex claim with multiple vehicles and injuries may ...
A denied car insurance claim doesn’t necessarily mean the end of the claims process. If you do not agree with your insurer’s claim denial, you have the right to appeal the insurance company ...
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6. Don’t file unnecessary claims. This is a big one, because nothing will jack up your premium faster than filing a damage claim. Of course, it's sometimes necessary to file a claim — after ...
Prior to being named CEO, Griffith served as Progressive's Personal Lines Chief Operating Officer since April, 2015, overseeing Progressive's Personal Lines, Claims, and Customer Relationship Management groups. Griffith joined Progressive as a Claims Representative in 1988 and has served in many key leadership positions during her tenure.
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