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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
Alternatively, to remove the address, click the X icon next to the address you want removed. Update Filter Settings Create filters to make sure your incoming emails go where you want them to.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.
Outlook on the web (formerly Outlook Web App and Outlook Web Access [2]) is a personal information manager web app from Microsoft. It is a web-based version of Microsoft Outlook , and is included in Exchange Server and Exchange Online (a component of Microsoft 365 .) [ 3 ] [ 4 ] [ 5 ]
Exchange ActiveSync (commonly known as EAS) is a proprietary protocol by Microsoft, designed for the synchronization of email, contacts, calendar, tasks, and notes from a messaging server to a smartphone or other mobile devices.
Remove and re-enter your AOL Mail password. (Note: If you use an app password for Outlook, you may need to create a new app password. See the info below.) Check the status. When it says "Completed," click Close. If you need to remove and re-add your AOL account, please view the Outlook for Windows video above.