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If AOL Desktop Gold is running slowly, try the solutions listed below. After trying a solution, please see if the problem with your Desktop Gold is fixed. If it's not, please continue to the next solution until the problem is fixed. Exit and restart Desktop Gold • If the issue still exists, proceed to the next step.
1. Open the File Explorer icon on your desktop taskbar. 2. Click the Downloads folder. 3. Double click the Install_AOL_Desktop icon. 4. Click Run. 5. Click Install Now. 6. Restart your computer to finish the installation.
If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.
When a user is logging on to Windows, the startup sound is played, the shell (usually EXPLORER.EXE) is loaded from the [boot] section of the SYSTEM.INI file, and startup items are loaded. In all versions of Windows 9x except ME, it is also possible to load Windows by booting to a DOS prompt and typing "win".
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Once all of the drivers are loaded, the kernel32.dll, krnl386.exe, gdi32.dll, gdi.exe, user32.dll, user.exe, shell32.dll and explorer.exe files are loaded. The next step in the startup process is to load the network environment. The user is prompted to log on to the network that is configured.
The Trident engine, which resides in MSHTML.DLL, is not loaded or used by Windows Explorer in XP or 2003 unless you specifically ask for a web page to be displayed; when that happens, the ActiveX control which provides web browsing capabilities is loaded into the main frame, which of course will load MSHTML.DLL.
AOL Desktop Gold combines all the things that you know and love about AOL, with the speed and reliability of the latest technology.