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Video relay service (VRS) allows people who use sign language to place phone calls by signing instead of typing. The VI (video interpreter) uses a webcam or videophone to voice the deaf, hard-of-hearing or, speech-disabled person's signs to a hearing person and sign the hearing person's words to the deaf, hard-of-hearing or speech-impaired person.
An alpha-dispatch service operator usually has no knowledge of the subscriber, except for their first and last name or company name, and serves only as a messaging bridge between the caller and the subscriber with the caller dictating what the operator should type as a message to the subscriber.
Centrelink logo until 2012. The Centrelink Master Program, or more commonly known as Centrelink, is a Services Australia master program [2] of the Australian Government.It delivers a range of government payments and services for retirees, the unemployed, families, carers, parents, people with disabilities, Indigenous Australians, students, apprentices and people from diverse cultural and ...
Operator assistance refers to service provided by a telephone operator to the calling party of a telephone call. This can include telephone calls made from pay phones , calls placed station-to-station , person-to-person , or collect , third-number calls, calls billed to credit cards , and certain international calls which cannot be dialed directly.
Services Australia, formerly the Department of Human Services and before that the Department of Social Security, is an executive agency of the Australian Government, responsible for delivering a range of welfare payments, health insurance payments, child support payments and other support services to eligible Australian citizens and permanent residents. [6]
The introduction of Session Initiation Protocol (SIP) means that point-to-point communications are no longer restricted to voice calls but can now be extended to multimedia technologies such as video. IVR manufacturers have extended their systems into IVVR (interactive voice and video response), especially for the mobile phone networks.
The operator would ask what number the subscriber was attempting to call, determine the reason for the intercept and relay the information to the calling party. [ 1 ] The first automatic intercept systems used rotating magnetic drums containing multiple recorded phrases, with a computer or mechanical control system playing phrases in the proper ...
Signed. I thought Centrelink is notorious enough nationally to get a criticism section everytime they told many families "sorry, but your kid isn't sick enough, go re-apply in 3 years". Perhaps there should be a critisism section included in the article to briefly talk about the shortcomings of centrelink in the delivery of services. These ...