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Robotic process automation (RPA) is a form of business process automation that is based on software robots (bots) or artificial intelligence (AI) agents. [1] RPA should not be confused with artificial intelligence as it is based on automation technology following a predefined workflow. [ 2 ]
Robotic process automation (RPA) involves the deployment of attended or unattended software agents in an organization's environment. These software agents, or robots, are programmed to perform pre-defined structured and repetitive sets of business tasks or processes.
The development of public sector strategies for management and regulation of AI is deemed necessary at the local, national, [33] and international levels [34] and in a variety of fields, from public service management [35] and accountability [36] to law enforcement, [34] [37] healthcare (especially the concept of a Human Guarantee), [38] [39 ...
The chief automation officer (CAO) is the manager overseeing an enterprises's digital automation and robotic process automation strategy. [ 1 ] [ 2 ] [ 3 ] The position came to prominence following the growth of artificial intelligence .
Intelligent automation (IA), or intelligent process automation, is a software term that refers to a combination of artificial intelligence (AI) and robotic process automation (RPA). [1] Companies use intelligent automation to cut costs and streamline tasks by using artificial-intelligence-powered robotic software to mitigate repetitive tasks. [ 1 ]
The health informatics section in the Hospital Authority [97] has a close relationship with the information technology department and clinicians to develop health care systems for the organization to support the service to all public hospitals and clinics in the region.
BPA consists of integrating applications, restructuring labor resources and using software applications throughout the organization. Robotic process automation (RPA; or RPAAI for self-guided RPA 2.0) is an emerging field within BPA and uses AI. BPAs can be implemented in a number of business areas including marketing, sales and workflow.
The Workflow Management Coalition, [6] BPM.com [7] and several other sources [8] use the following definition: Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the ...