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  2. Turn pop-ups off or on in your browser - AOL Help

    help.aol.com/articles/disable-or-enable-pop-ups...

    • Manage pop-ups in Edge • Manage pop-ups in Safari • Manage pop-ups in Firefox • Manage pop-ups in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

  3. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    When your AOL Desktop Gold is ready for an update, we'll push it through to you automatically. All you'll need to do is close and reopen your AOL Desktop Gold every couple of days to ensure you're using the most updated version. Once you reopen AOL Desktop Gold you'll be using the newest version available to you.

  5. Fix problems with Games on AOL.com - AOL Help

    help.aol.com/articles/troubleshooting-games-com...

    Some antivirus or personal firewall applications incorrectly identify our games as viruses and disrupt or block the game. Missing games The games on AOL.com are hosted by outside partners, and our contracts with these partners can end.

  6. Protecting your AOL Account

    help.aol.com/articles/protecting-your-aol-account

    • Regularly scan your computer for spyware and viruses using anti-virus software. If you don’t have a one, we recommend McAfee Internet Security Suite – Special edition from AOL. • Update your Windows or Mac OS operating system to repair necessary programs, hardware and devices. Enabling automatic updates on your computer will do this ...

  7. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.

  8. Microsoft SmartScreen - Wikipedia

    en.wikipedia.org/wiki/Microsoft_SmartScreen

    SmartScreen (officially called Windows SmartScreen, Windows Defender SmartScreen and SmartScreen Filter in different places) is a cloud-based anti-phishing and anti-malware component included in several Microsoft products: All versions of the Microsoft Windows operating system since Windows 8; Web browsers Internet Explorer and Microsoft Edge

  9. Locate your browser version - AOL Help

    help.aol.com/articles/how-do-i-find-the-version...

    Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to. • Find out what version of Edge you're using • Find out what version of Safari you're using • Find out what version of Firefox you're ...

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