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  2. America COMPETES Act - Wikipedia

    en.wikipedia.org/wiki/America_COMPETES_Act

    The America COMPETES Act (formally America Creating Opportunities to Meaningfully Promote Excellence in Technology, Education, and Science Act of 2007) [1] [2] [3] was authored by Bart Gordon [4] and signed into law on August 9, 2007, by President George W. Bush. The act aimed to invest in innovation through research and development and improve ...

  3. Fish! Philosophy - Wikipedia

    en.wikipedia.org/wiki/Fish!_Philosophy

    In 2004, the water-park won the SWIM Award for their Front Line Employee Training Program using "The Fish Philosophy". The Wild Wadi is not the only company in Dubai to actively use the Fish! philosophy, even the American Hospital uses the video in customer service training for its front line staff.

  4. Operational excellence - Wikipedia

    en.wikipedia.org/wiki/Operational_excellence

    Operational Excellence (OE) is the systematic implementation of principles and tools designed to enhance organizational performance, and create a culture focused on continuous improvement. It is intended to enable employees to identify, deliver, and enhance the flow of value to customers.

  5. Excellence Canada - Wikipedia

    en.wikipedia.org/wiki/Excellence_Canada

    Excellence Canada is a nonprofit organization that specializes in the training, implementation and certification of organizational excellence in Canada. [ 1 ] [ 2 ] Excellence Canada is also the custodian and adjudicator of the Canada Awards for Excellence , under the Patronage of David Johnston C.C., C.M.M., C.O.M., C.D., the Governor General ...

  6. Malcolm Baldrige National Quality Award - Wikipedia

    en.wikipedia.org/wiki/Malcolm_Baldrige_National...

    The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence. The Baldrige Award is the highest [2] formal recognition of the performance excellence of both public and private U.S. organizations given by the President of the United States.

  7. Peter principle - Wikipedia

    en.wikipedia.org/wiki/Peter_principle

    The cover of The Peter Principle (1970 Pan Books edition). The Peter principle is a concept in management developed by Laurence J. Peter which observes that people in a hierarchy tend to rise to "a level of respective incompetence": employees are promoted based on their success in previous jobs until they reach a level at which they are no longer competent, as skills in one job do not ...

  8. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    The scientific method is an example of a continual improvement process. A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. [1]

  9. Empowerment - Wikipedia

    en.wikipedia.org/wiki/Empowerment

    Empowerment is a key concept in the discourse on promoting civic engagement. Empowerment as a concept, which is characterized by a move away from a deficit -oriented towards a more strength-oriented perception, can increasingly be found in management concepts, as well as in the areas of continuing education and self-help .