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  2. Manage spam in AOL Mail

    help.aol.com/articles/manage-spam-in-aol-mail

    While 99.9% of spam, malware and phishing emails are being caught by our spam filters, occasionally some can slip through. When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific sender aren't good and helps us make AOL Mail even better at recognizing future spam emails.

  3. Find missing emails in AOL Mail

    help.aol.com/articles/find-missing-emails-in-aol...

    Email filters and our spam filter can send incoming email to folders other than your Inbox. Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised.

  4. Missing emails? How to find and check your spam folder

    www.aol.com/lifestyle/missing-emails-check-spam...

    Learn to manage your spam folder, rescue important emails that don't belong there and filter incoming junk out of your primary email inbox. ... the spam folder filter and into your main email ...

  5. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

  6. Manage spam and privacy in AOL Mail

    help.aol.com/articles/aol-mail-spam-and-privacy

    Select the email. Click Spam.; If you're given the option, click Unsubscribe and you will no longer receive messages from the mailing list. If you click the "Mark as Spam" icon, the message will be marked as spam and moved into the spam folder.

  7. Spam and Trash folders are regularly deleted in AOL Mail

    help.aol.com/articles/spam-and-trash-folders-are...

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.

  8. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.

  9. Additional security features in AOL Mail

    help.aol.com/articles/additional-security...

    For some spam in your spam folder or inbox, we will show helpful messages to let you know why we put the mails there and allow you to take corrective action. If you have any doubts, click Mark as Spam and the message will be moved into the spam folder and the sender will be removed from your contact list. If you'd like to reverse the action ...

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