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Caterpillar products are distributed to end-users in nearly 200 countries through Caterpillar's worldwide network of 220 dealers. Caterpillar's dealers are independently owned and operated businesses with exclusive geographical territories. Dealers provide sales, maintenance and repair services, rental equipment, and parts [146] distribution.
Mitsubishi Caterpillar Forklift Europe B.V. (MCFE) is a manufacturer and distributor of materials handling products under the brand names Mitsubishi Forklift Trucks and Cat Lift Trucks.
Dealer Business System (DBS) is a supply-chain management / dealership management system application developed with Accenture on AS/400 minicomputers in the 1990s. Caterpillar dealers have been using this application to manage their internal problems as well as external connections to CAT. The main modules include:
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Finning was appointed dealer in Northern Ireland and the Republic of Ireland in 2010 and Finning acquired rights to represent Caterpillar in the Canadian province of Saskatchewan in 2015. Today, Finning operates in six countries, with annual revenues of $6.2 billion (2017) and is the largest Caterpillar dealer in the world. [3]
Caterpillar contended that the acquisition, breaking its tradition of having only independent dealerships, was necessary to protect its right to dictate who could sell and service their product in the state of Virginia. [2] Carter was bought out by its management in 2011, again becoming an independent dealer for Caterpillar. [3]
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