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• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.
By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.
Hotmail: Beneath 'inbox,' find a category called 'folders;' the 'junk' folder should be first. You know how good it feels to clean clutter from your home? The same applies to clutter in your email ...
Empty your trash/spam folder. Tap on the current folder name in the lower left. Scroll down to the trash or spam folder. Tap the Trash Icon. Tap on OK to delete. Rename a folder. Tap the Inbox icon. Tap and hold on the folder you want to rename. Tap Rename. Enter a new folder name and click Ok. Switch between folders
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Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
Using macOS, a file or folder is deleted in Finder by dragging its icon onto the Trash icon at the right hand end of the Dock, moving the item into the Trash folder, where it can be viewed but not used until it is moved out again. To restore highlighted items from the Trash to their original position, a contextual menu brings up a Put Back option.