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The Consumer Rights Act 2015 [1] (c. 15) is an act of Parliament of the United Kingdom which consolidates existing consumer protection law legislation and also gives consumers a number of new rights and remedies.
The right to repeat performance is a consumer right of remedy created under section 55 of the UK Consumer Rights Act 2015, [1] which provides for a new right for a consumer to require a trader to perform a service again, if the trader is in breach of the agreed services contract or its implied terms, or to perform again such part of the service as is necessary in order to conform with the ...
The Department of Prices and Consumer Protection was established in 1974. This was the first time a government department's title made reference to consumer protection. In 2011 Consumer Minister Edward Davey announced plans within a policy document called Better Choices, Better Deals: Consumers Powering Growth to ensure that businesses would provide key information to their customers on how ...
The main consumer protection laws in the UK are the Consumer Protection Act 1987 and the Consumer Rights Act 2015. The United Kingdom has left the European Union, but during the transition period (until end of 2020) the UK was still bound by directives of the European Union.
In the late 20th century, Parliament passed its first comprehensive incursion into the doctrine of contractual freedom in the Unfair Contract Terms Act 1977.The topic of unfair terms is vast, and could equally include specific contracts falling under the Consumer Credit Act 1974, the Employment Rights Act 1996 or the Landlord and Tenant Act 1985.
In July 2015 The EU Alternative Dispute Resolution Directive was planned to come into force. It was delayed until 1 October 2015 in line with the Consumer Rights Act 2015. Under the new system companies are obliged to point customers to private complaints-handling companies but would not be bound by their decisions unless they agreed to ...
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The Law Commission and the Scottish Law Commission have recommended that the Unfair Terms in Consumer Contracts Regulations 1999 and the Unfair Contract Terms Act 1977 should be replaced by a more unified and coherent regime. [2] As of 2015, the Law Commission's recommendations were implemented in part by Part 2 of the Consumer Rights Act 2015