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We know that dealing with the loss of a loved one is very difficult. AOL has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to request content of the account.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Reset your forgotten password online using the account recovery options you have available. Use a different browser If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Sign in to your AOL account to access your email and manage your account information.
• You can only close your account if it has no remaining balance and it's been 90 days since you canceled your active subscriptions and paid plans. Visit your MyAccount page to cancel paid services and pay account balances.
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Sign into MyAccount.; If you aren't already on your Subscriptions page, click My Services | My Subscriptions.; Click Manage next to the plan you'd like to change.; Under products, click Change Plan.