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There are six areas of the social media marketing that are being impacted by AI: content creation, consumer intelligence, customer service, influencer marketing, content optimization, and competitive intelligence. [21] One tool, Twizoo, uses AI to gather reviews from social networking sites about restaurants to help users find a place to eat.
Artificial intelligence has transformed the digital marketing landscape by allowing businesses to capture large amounts of consumer data, leading to data-driven marketing strategies. Businesses like Amazon can utilize user’s purchase, search, and viewing history on their platforms, to create customized user experiences.
Marketing automation refers to software platforms and technologies designed for marketing departments and organizations automate repetitive tasks [1] and consolidate multi-channel (email, SMS, chatbot, social media) interactions, tracking and web analytics, lead scoring, campaign management and reporting into one system. [2]
Artificial intelligence is also starting to be used in video production, with tools and software being developed that utilize generative AI in order to create new video, or alter existing video. Some of the major tools that are being used in these processes currently are DALL-E, Mid-journey, and Runway. [ 247 ]
Anyword is a technology company that offers an artificial intelligence platform, using natural language processing to generate and optimize marketing text for websites, social media, email, and ads. [ 1 ] [ 2 ] [ 3 ] The company also offers a complete managed service to publishers and brands to help them increase their revenue through social ads.
Neural Designer, a commercial deep learning tool for predictive analytics. [86] Neuroph, a Java neural network framework. [87] OpenCog, a GPL-licensed framework for artificial intelligence written in C++, Python and Scheme. [15] PolyAnalyst: A commercial tool for data mining, text mining, and knowledge management. [88]
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