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Instead of hagiography, organizational memory is being produced as an induction and educational tool that transmits long-term information. Oral debriefing, which concentrates on short- and medium-term memory, targets exiting and key occupant employees, recurring corporate events, and important projects in detailed testimony of participants.
Institutional memory requires the ongoing transmission of memories between members of the group. As such, it relies on a continuity of group membership. If everyone at the aforementioned auto shop quit at once, the employees hired to replace them would not be able to benefit from the previous group's experience.
Corporate amnesia is a phrase used to describe a situation in which businesses, and other types of co-operative organizations, lose their memory of how to do things. The condition is held, by some people, to be analogous to individual amnesia .
“It’s the corporate memory of the business,” said Christine McCafferty, Diageo’s head archivist based in Scotland, adding that the company always “looks back to look forward.” ...
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Records management, also known as records and information management, is an organizational function devoted to the management of information in an organization throughout its life cycle, from the time of creation or receipt to its eventual disposition.
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