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Quality by design (QbD) is a concept first outlined by quality expert Joseph M. Juran in publications, most notably Juran on Quality by Design. [1] Designing for quality and innovation is one of the three universal processes of the Juran Trilogy, in which Juran describes what is required to achieve breakthroughs in new products, services, and processes. [2]
Joseph Moses Juran (December 24, 1904 – February 28, 2008) was a Romanian-born American engineer, management consultant and author. He was an advocate for quality and quality management and wrote several books on the topics. [ 1 ]
Joseph M. Juran focused more on managing for quality. The first edition of Juran's Quality Control Handbook was published in 1951. He also developed the "Juran's trilogy", an approach to cross-functional management that is composed of three managerial processes: quality planning, quality control, and quality improvement.
Kaoru Ishikawa (石川 馨, Ishikawa Kaoru, July 13, 1915 – April 16, 1989) was a Japanese organizational theorist and a professor in the engineering faculty at the University of Tokyo who was noted for his quality management innovations.
The Pareto principle may apply to fundraising, i.e. 20% of the donors contributing towards 80% of the total. The Pareto principle (also known as the 80/20 rule, the law of the vital few and the principle of factor sparsity [1] [2]) states that for many outcomes, roughly 80% of consequences come from 20% of causes (the "vital few").
TQM is based on all members of an organization participating in improving processes, products, services and the culture in which they work. The methods for implementing this approach are found in the teachings of such quality leaders as Philip B. Crosby, W. Edwards Deming, Armand V. Feigenbaum, Kaoru Ishikawa and Joseph M. Juran." [17]
An argument map or argument diagram is a visual representation of the structure of an argument. An argument map typically includes all the key components of the argument, traditionally called the conclusion and the premises , also called contention and reasons . [ 1 ]
Affinity wall diagram. The affinity diagram is a business tool used to organize ideas and data. It is one of the Seven Management and Planning Tools.People have been grouping data into groups based on natural relationships for thousands of years; however, the term affinity diagram was devised by Jiro Kawakita in the 1960s [1] and is sometimes referred to as the KJ Method.