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  2. Knowledge-centered support - Wikipedia

    en.wikipedia.org/wiki/Knowledge-centered_support

    While the legacy of KCS lies in customer support organizations, the methodology is now being adopted across all the functions of business, as noted in the latest version of the KCS v6 Practices Guide. [citation needed] KCS seeks to: Create content as a by-product of solving problems; Evolve content based on demand and usage [2]

  3. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems

  4. Sales force compensation - Wikipedia

    en.wikipedia.org/wiki/Sales_force_compensation

    The purpose of the sales force compensation metric is to determine the mix of salary, bonus, and commission that will maximize sales generated by the sales force. When designing a compensation plan for a sales force, managers face four key considerations: level of pay, mix between salary and incentive, measures of performance, and performance-payout relationships.

  5. List of style guides - Wikipedia

    en.wikipedia.org/wiki/List_of_style_guides

    Read Me First! A Style Guide for the Computer Industry, by Sun Technical Publications, 3rd ed., 2010. [25] Red Hat style guide for technical documentation, published online by Red Hat. [26] Salesforce style guide for documentation and user interface text, published online by Salesforce. [27] The Splunk Style Guide, published online by Splunk. [28]

  6. Today’s NYT ‘Strands’ Hints, Spangram and Answers for ...

    www.aol.com/today-nyt-strands-hints-spangram...

    Related: 300 Trivia Questions and Answers to Jumpstart Your Fun Game Night What Is Today's Strands Hint for the Theme: "Shape and Bake"? Today's Strands game deals with molds/shapes for a yummy treat.

  7. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California.It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.

  8. Sales effectiveness - Wikipedia

    en.wikipedia.org/wiki/Sales_Effectiveness

    These ratios provide insight into the factors behind sales performance. If an individual’s sales per call ratio are low, for example, that may indicate that the salesperson in question needs training in moving customers toward larger purchases. Or it may indicate a lack of closing skills.

  9. Siebel Systems - Wikipedia

    en.wikipedia.org/wiki/Siebel_Systems

    Siebel Systems, Inc. began with sales force automation software, then expanded into marketing and customer service applications, including CRM. From the time it was founded in 1993, [2] the company grew quickly.