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  2. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. They are databases that provide an integrated approach to tracking information and communication activities linked to contacts. Simple ones for personal use are included in most smartphones.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Contact centre CRM providers are popular for small and mid-market businesses. These systems codify the interactions between the company and customers by using analytics and key performance indicators to give the users information on where to focus their marketing and customer service. This allows agents to have access to a caller's history to ...

  4. ZoomInfo - Wikipedia

    en.wikipedia.org/wiki/ZoomInfo

    ZoomInfo Technologies Inc., is a software and data company which provides data for companies and business individuals. [2] [3] [4] Their main product is a commercial search-engine, specialized in contact and business information. From the internet and other sources, the company collects contact and other information about individuals, companies ...

  5. Small Business Phone System: A Guide to Service Types ... - AOL

    www.aol.com/small-business-phone-system-guide...

    Modern business phone systems include the following options: Self-hosted vs. cloud hosted: Many small businesses choose cloud-based VoIP services, as they don’t require on-site infrastructure ...

  6. Act! LLC - Wikipedia

    en.wikipedia.org/wiki/Act!_LLC

    (previously known as Sage ACT! 2010–2013) is a customer relationship management (CRM) software and marketing automation software platform designed for, and used by, small and mid-sized businesses. [1] It has a user base of over 800 thousand registered users. [2]

  7. New law targeting small businesses does harm and little good ...

    www.aol.com/law-targeting-small-businesses-does...

    A staggering 32.6 million small businesses – hundreds of thousands of them in Tennessee – are now required to send the U.S. Treasury Department the personal information of their “beneficial ...

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