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• Your account number • Your cancellation or confirmation number • The daytime phone number you provided when you registered with us. Please send the requested information to: AOL Inc. Billing Operations & Services 11955 Democracy Dr Dept. # 5627 Reston VA 20190-5662. Contact customer service
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
If you don't receive a notification window when you sign on to your AOL account or if you're a webmail user, please go to My Account to add your payment method. If you don't confirm and authorize your payment method, your AOL account will remain blocked and your AOL service will be interrupted.
If your card number has changed, you must add a new card. 1. Sign in to your My Account page. 2. Click My Wallet. 3. Click Payment Methods. 4. Click Add Credit or Debit Card. 5. Enter the new info. 6. Click Submit.
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Step 1: Click on “Payment information” in the left-hand sidebar. Step 2: Insert your new payment information and billing address. Step 3: Click “Update Payment Information” Share digital ...
You can view your AOL billing statement on a computer by following the steps below. 1. Go to MyAccount and sign in. 2. In the left navigation menu, click My Wallet | select View My Bill.
Direct debit is no longer available for active accounts, however, it can be used to pay past due balances, with a $7 fee. Entering your payment info. When adding a new payment method, keep the following in mind: Enter your card number without hyphens. Check that the expiration date you enter matches the info on your card.