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Tesco Direct was a shopping catalogue and website operated by the British supermarket chain and retailer Tesco. It was supplying non-food goods such as homeware and consumer products with delivery or in-store collection through collection points in Tesco stores. [1] It was run in competition with Argos and Amazon. [2]
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Tesco has operated on the Internet since 1994 and started an online shopping service named 'Tesco Direct' in 1997. Concerned with poor web response times (in 1996, broadband was virtually unknown in the United Kingdom), Tesco offered a CDROM-based off-line ordering program which would connect only to download stock lists and send orders.
After Tesco bought supplies from the grey market, Chase sought legal advice but Tesco backed down. [20] Tesco has been subject to several claims of apparently out-of-date food being 'back-labelled' to appear still to be within date, [21] and poor café hygiene [22]
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The shops have always been branded as 'Tesco', but a new shop in Liverpool was the first to use the format brand 'Tesco Superstore' above the door. [61] Tesco operates a number of in-shop cafes but also began to introduce new restaurants in its shops from 2013 under the "Decks Carvery" brand. [62]
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