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The largest players in the business process outsourcing (BPO) service help fill gaps in different industries such as retail and e-commerce, healthcare, pharmaceuticals, business services, telecom ...
Capita plc is an international business process outsourcing and professional services company headquartered in London. It is the largest business process outsourcing and professional services company in the United Kingdom, with an overall market share of 29% in 2016, and has clients in central government, local government and the private sector. [4]
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
Concentrix Corporation is an American business process outsourcing company headquartered in Newark, California. It was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on December 1, 2020. [4] Concentrix made its debut on the Fortune 500 list in 2024, ranking #499. [5]
Sykes Enterprises, Inc. (stylized as SYKES) was an American multinational business process outsourcing provider headquartered in Tampa, Florida. The company provided business process outsourcing (BPO) services, IT consulting, and IT-enabled services, such as technical support and customer service. In 2021, Sitel Group acquired Sykes for $2.2 ...
Majorel is an international service company, [2] specialising in customer experience (CX) and business process outsourcing (BPO) services. It has more than 82,000 team members [citation needed] and operates in 45 countries on five continents.
Company Name Cost Sources 2023 Smart Cube & OptiBuy $156.9 million [20] 2022 Vuram $165 million [21] 2017 HealthHelp $95 million [22] 2017 Denali Sourcing Services $40 million [23] 2016 Value Edge Research Services $17.5 million [24] 2012 Fusion Outsourcing £10 million [25] 2008 Aviva BPO $230 million [26] 2008 BizAps Undisclosed [27] 2007 ...
On March 3, 2014, Convergys completed the acquisition of Stream creating the 2nd largest BPO provider in the outsourcing industry. The merger brought their total employees to approximately 125,000 with 150 centers in 31 countries supporting 47 languages. [13] In August 2016, Convergys acquired the buw Holding group
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