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  2. Taxpayer woes: Waiting nearly two years for refunds after ID ...

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    The report noted that the Taxpayer Advocate Service has listed processing delays among the most serious problems facing taxpayers in the past five Annual Reports to Congress, even before the onset ...

  3. IRS has improved taxpayer services but is slow to resolve ID ...

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    The IRS boosted taxpayer services through Democrats’ Inflation Reduction Act but still faces processing claims from a coronavirus pandemic-era tax credit program and is slow to resolve certain ...

  4. IRS tax audits ‘target and burden lower-income ... - AOL

    www.aol.com/finance/irs-tax-audits-target-burden...

    The underfunded Internal Revenue Service ... More than 97% of lower-income families who got audited in 2022 receive the audit by mail. This is because the tax agency replaced many of its face-to ...

  5. Office of the Taxpayer Advocate - Wikipedia

    en.wikipedia.org/.../Office_of_the_Taxpayer_Advocate

    The National Taxpayer Advocate may, upon application from a taxpayer, issue a Taxpayer Assistance Order (TAO) if the Advocate determines that the taxpayer is suffering (or is about to suffer) a "significant hardship" resulting from the way the U.S. Federal tax law is being administered, or if the taxpayer meets other prescribed requirements.

  6. Erin M. Collins - Wikipedia

    en.wikipedia.org/wiki/Erin_M._Collins

    Erin M. Collins, National Taxpayer Advocate. Erin M. Collins is the current United States Taxpayer Advocate, and head of the Office of the Taxpayer Advocate, an independent organization within the Internal Revenue Service (IRS) established to protect taxpayers’ rights under the Taxpayer Bill of Rights, help taxpayers resolve problems with the IRS, and recommend changes that will prevent the ...

  7. IRS still has ways to go in modernizing, improving service ...

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    A sign outside the Internal Revenue Service building is seen, May 4, 2021, in Washington, D.C. The IRS is still too slow to process amended tax returns, answer taxpayer phone calls, and resolve ...

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