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  2. Debt Relief and Credit Repair Scams - Federal Trade Commission

    www.ftc.gov/.../debt-relief-credit-repair-scams

    FTC Sends More than $3.3 Million to Consumers Harmed by Student Loan Debt Relief Scam June 14, 2023. FTC Sends More Than $557,000 to Consumers Harmed by Credit Card Interest Rate Reduction Scam May 22, 2023. FTC Stops Student Loan Debt Relief Schemes that it Says Bilked Students Out of Millions May 8, 2023. FTC Lawsuit Leads to Permanent Ban ...

  3. FTC says online counseling service BetterHelp pushed people into...

    www.ftc.gov/business-guidance/blog/2023/03/ftc-says-online...

    In the case of BetterHelp, most people visited the site to seek mental health assistance. Therefore, just the fact that BetterHelp, Pride Counseling, or Faithful Counseling was the source of their email or IP address revealed highly sensitive information to third parties. The message for others in the industry: Context counts.

  4. FTC Acts to Shut Down ‘The Credit Game’ for Running a Bogus...

    www.ftc.gov/news-events/news/press-releases/2022/05/ftc...

    In a piggybacking scheme, a consumer seeking to raise their credit scores pays to be added as an “authorized user” to a credit card account belonging to someone with higher credit. However, the consumer is an “authorized user” in name only and does not have actual access to the account or line of credit.

  5. FTC Sending More than $147,000 in Refunds to People Affected by...

    www.ftc.gov/news-events/news/press-releases/2021/05/ftc...

    You can learn more about consumer topics and report scams, fraud, and bad business practices online at ReportFraud.ftc.gov. Like the FTC on Facebook, follow us on Twitter, get consumer alerts, read our blogs, and subscribe to press releases for the latest FTC news and resources.

  6. FTC Action Leads to Permanent Ban for Scammers Behind ‘The Credit...

    www.ftc.gov/news-events/news/press-releases/2022/12/ftc...

    “These defendants falsely promised consumers improved credit based on tactics that were both illegal and ineffective,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection. “Our proposed orders will permanently ban these fraudsters from peddling deceptive credit repair tactics to struggling consumers.”

  7. FTC Sends More Than $16 Million in Refunds to Victims of Bogus...

    www.ftc.gov/news-events/news/press-releases/2020/07/ftc...

    The FTC and the Florida Office of the Attorney General alleged that a group of defendants known as Helping America Group got people to pay hundreds or thousands of dollars a month by falsely promising to pay, settle, or obtain dismissal of their debts and improve their credit scores. Over time, victims found their debts unpaid, their accounts ...

  8. Bureau of Consumer Protection | Federal Trade Commission

    www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer...

    Bureau of Consumer Protection. The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their ...

  9. FTC to Ban BetterHelp from Revealing Consumers’ Data, Including...

    www.ftc.gov/news-events/news/press-releases/2023/03/ftc...

    California-based BetterHelp offers online counseling services under several names, including BetterHelp Counseling. It also markets services aimed at specific groups such as Faithful Counseling focused on Christians, Teen Counseling, which caters to teens and requires parental consent, and Pride Counseling, which is targeted to the LGBTQ community.

  10. Consumer Protection Issues in the Credit Counseling Industry

    www.ftc.gov/sites/default/files/documents/public...

    In the last decade, the credit counseling industry has experienced dramatic growth, attributable in large part to ballooning consumer debt and the resulting demand for credit counseling to prevent default on that debt. The nature of the industry has also changed. Whereas it was once composed mainly of small, local credit counselors, the last

  11. FTC Testifies about Credit Counseling Abuses

    www.ftc.gov/.../ftc-testifies-about-credit-counseling-abuses

    March 24, 2004. Although credit counseling can provide financially distressed consumers with valuable assistance, according to the Federal Trade Commission, some firms may be misleading consumers about who they are, what they do, or how much they charge. In Commission testimony submitted today before the Senate Committee on Governmental Affairs ...