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  2. Business process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Business_process_outsourcing

    Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .

  3. Indra Sistemas - Wikipedia

    en.wikipedia.org/wiki/Indra_Sistemas

    Indra is organized around three business areas: information technologies, simulation & automatic test equipment, and defense electronic equipment. [citation needed] Indra's portfolio ranges from consultancy, project development, and systems and applications integration to outsourcing of IT systems and business processes, structured into two primary segments: solutions and services (including ...

  4. Business process orientation - Wikipedia

    en.wikipedia.org/wiki/Business_process_orientation

    Process Jobs – "product development process owner" rather than "research manager". Process View – thorough documentation from top to bottom and beginning to end of a process. Recent research extends the elements of McCormack (1999) and concludes that the concept of BPO consists of the following components: [4]

  5. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .

  6. Business process management - Wikipedia

    en.wikipedia.org/wiki/Business_process_management

    The Workflow Management Coalition, [6] BPM.com [7] and several other sources [8] use the following definition: Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the ...

  7. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    If swim lanes are used then a private business process will be contained within a single Pool. The Sequence Flow of the Process is therefore contained within the Pool and cannot cross the boundaries of the Pool. Message Flow can cross the Pool boundary to show the interactions that exist between separate private business processes.

  8. Event-driven process chain - Wikipedia

    en.wikipedia.org/wiki/Event-driven_Process_Chain

    An event-driven process chain (EPC) is a type of flow chart for business process modeling. EPC can be used to configure enterprise resource planning execution, and for business process improvement. It can be used to control an autonomous workflow instance in work sharing.

  9. Teleperformance - Wikipedia

    en.wikipedia.org/wiki/Teleperformance

    Teleperformance SE is a French multinational business process outsourcing company founded in 1978 with headquarters in France. It provides services for debt collection, telemarketing, customer relationship management, content moderation, and communication. [4]