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Electronic tickets, or "eTickets" as they are sometimes referred, are often delivered as PDFs or another downloadable format that can be received via email or through a mobile app. Electronic tickets allow organizers to avoid the cost of producing and distributing physical tickets by transferring costs to the customer, who must own electronic ...
This slows down check-in and frustrates consumers. To facilitate these new business processes, airlines either have implemented nonstandard proprietary mechanisms (such as when selling tickets through their own direct-to-consumer Websites) or are tracking such transactions on paper forms, coupons or vouchers.
Generally, a passenger with an electronic ticket will only need a boarding pass. If a passenger has a paper airline ticket, that ticket (or flight coupon) may be required to be attached to the boarding pass for the passenger to board the aircraft. For "connecting flights", a boarding pass is required for each new leg (distinguished by a ...
In time, the form of the paper ticket was standardized, with particular information shown in particular places on the ticket coupon. The Airlines Reporting Corporation (ARC) printed many of the standard ticket forms used by airlines and travel agents, and paper tickets were sometimes known as "ARC coupons" as a result. [4]
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Mobile tickets should not be confused with e-tickets, which are simply tickets issued in electronic form, independent of a specific device and in a standard, intelligible format, that can be printed and used in paper form. While a mobile phone is compatible with an e-ticket, mobile ticketing is a distinct system.
In the airline industry, available seats are commonly referred to as inventory. The inventory of an airline is generally classified into service classes (e.g. economy, premium economy, business or first class) and any number of fare classes, to which different prices and booking conditions may apply.