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Improvement efforts have included attempts to reduce the applicant backlog and providing customer service through different channels, including the USCIS Contact Center with information in English and Spanish, Application Support Centers (ASCs), the Internet, and other channels.
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Referred to by some as former INS [2] and by others as legacy INS, the agency ceased to exist under that name on March 1, 2003, when most of its functions were transferred to three new entities – U.S. Citizenship and Immigration Services (USCIS), U.S. Immigration and Customs Enforcement (ICE), and U.S. Customs and Border Protection (CBP ...
Previously, he served from 1999 to 2006 as Director, Information and Customer Service, which coordinates and manages the USCIS Telephone Centers; plans and implements USCIS customer-service functions; and serves as customer-service liaison for USCIS.
A Notice of Intent to Revoke (NOIR) is a communication sent by the United States Citizenship and Immigration Services to a petitioner about a previously approved petition, telling him or her that the USCIS intends to revoke the petition, along with the reasons for revocation, and giving the petitioner a fixed amount of time to respond. [1]
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Premium Processing Service is an optional premium service offered by the United States Citizenship and Immigration Services to individuals and/or employers filing Form I-129 (Petition for a Nonimmigrant Worker), Form I-140 (Immigrant Petition for Alien Worker), Form I-539 (Application to Extend/Change Nonimmigrant Status- currently available to those applying for F, M or J status only) or Form ...