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  2. Field training program - Wikipedia

    en.wikipedia.org/wiki/Field_training_program

    In a field training program, the field training officer (FTO) is usually a senior officer within the organization that has been trained in the FTP. The FTO's duties consist of training and evaluating the trainee, explaining policy and procedure, promoting proper behavior and practices, and testing the trainee using verbal and written examinations.

  3. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California.It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.

  4. Workforce management - Wikipedia

    en.wikipedia.org/wiki/Workforce_management

    Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization.The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.

  5. Human systems integration - Wikipedia

    en.wikipedia.org/wiki/Human_Systems_Integration

    The US Navy initiated the Military Manpower versus Hardware (HARDMAN) Methodology in 1977 to address problems with manpower, personnel and training in the service. [7] In 1980, The National Academies of Sciences, Engineering, and Medicine established the Committee on Human Factors, which was later renamed the Committee on Human Systems Integration. [8]

  6. Systems integrator - Wikipedia

    en.wikipedia.org/wiki/Systems_integrator

    A system integration engineer needs a broad range of skills and is likely to be defined by a breadth of knowledge rather than a depth of knowledge. These skills are likely to include software, systems and enterprise architecture, software and hardware engineering, interface protocols, and general problem solving skills. It is likely that the ...

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    The primary goal of CRM systems is integration and automation of sales, marketing, and customer support. Therefore, these systems typically have a dashboard that gives an overall view of the three functions on a single customer view, a single page for each customer that a company may have. The dashboard may provide client information, past ...

  8. IDEF - Wikipedia

    en.wikipedia.org/wiki/IDEF

    IDEF, initially an abbreviation of ICAM Definition and renamed in 1999 as Integration Definition, is a family of modeling languages in the field of systems and software engineering. They cover a wide range of uses from functional modeling to data, simulation, object-oriented analysis and design , and knowledge acquisition.

  9. Induction programme - Wikipedia

    en.wikipedia.org/wiki/Induction_programme

    Induction training should, according to TPI-theory, include development of theoretical and practical skills, but also meet interaction needs that exist among the new employees. [ 1 ] An Induction Programme can also include the safety training delivered to contractors before they are permitted to enter a site or begin their work.