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The company released the 2.0 version of its software in December 2007. [24] Subsequent versions followed, leading up to version 7.0 in 2013. [25] The company released a free network monitor product in December 2014. [26] In June 2021, Spiceworks Desktop 7.5, became unavailable for download, and at the end of the year, end of life. The company ...
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Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. [2] [3] The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing. On September 22, 2021, Freshworks became the first Indian SaaS company to be listed on Nasdaq. [4]
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Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
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In computing, the term remote desktop refers to a software- or operating system feature that allows a personal computer's desktop environment to be run remotely from one system (usually a PC, but the concept applies equally to a server or a smartphone), while being displayed on a separate client device. Remote desktop applications have varying ...