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  2. Contact AOL customer support

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  3. Find delivery delays or identify the sender in AOL Mail

    help.aol.com/articles/use-full-headers-to-find...

    An email’s full headers include info about how it was routed and delivered and the true sender of the email. View the full headers to find out where an email was delayed or if the real sender disguised their email address. View the full header of an email. 1. Click an email to open it. 2. Click the More drop-down in the top menu. 3.

  4. Get Support-AOL Help

    help.aol.com/contact

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Search for messages in AOL Mail

    help.aol.com/.../search-for-messages-in-new-aol-mail

    Basic search - Enter keywords in the top search bar, then click the Search icon Search by sender - When viewing a list of emails, mouse over 1 and click the Search icon Search with a single criteria

  7. Use full headers to find delivery delays or a forged email's ...

    help.aol.com/articles/use-full-headers-to-find...

    An email sender can forge false information to make it look like the email came from a different address than it really did, but you can find the true information in the full header. Find the true address. 1. View the full header as described above 2. Compare the bottom From: address to the address in either the Received or Mailfrom field. 3.

  8. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  9. Search for emails in AOL Mail

    help.aol.com/articles/search-for-emails-in-aol-mail

    1. Go to AOL Mail. 2. Next to the search box, click the Drop down icon . 3. Select the part of your account you want to search. 4. Click the Search icon.