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Water Bill Payment Options. See online, drive-through and 24-hour drop box options in the tabbed table below, plus more online service options in NEWS. For questions or comments about your water, sewer or stormwater bill, call CityLink 311 or 336-727-8000, or email CityLink. Online.
Welcome to the City of Winston-Salem's Secure Electronic Water/Stormwater Bill Payment and Customer Service web page. To login, enter your: Account Number PIN (the last 4 digits of your Customer number)
Online banking: Use your bank's online bill pay service to send an electronic payment directly to us to update your account. Paperless e-billing for Water/Sewer/Stormwater charges: Access the Pay Bills page. Enter your 7-digit account number.
Welcome to the City of Winston-Salem's Electronic Waterbill Payment application. For new water service please: Call Citylink 311 (336-727-8000) OR.
I want to pay my water bill via telephone (or I have a question about my account). Who do I contact? Residents may call City Link at 311 or 336-727-8000. Water bills can also be paid online using our Water / Stormwater Bill Pay website.
Transactions online are not absolutely secure. You assume all risk associated with the use of this site. Disconnected services - Disconnected services will be reconnected after online payment ONLY between the hours of 1:00PM and 7:00PM Monday thru Friday.
Learn what to do if you're paying your water bill late. Unusually High Bills. Tips & information on unusually high water bills. Rates. Learn about water/sewer rates, fees and connections costs. Overflows, Ruptures & Leaks. Call City Link 311 for water & wastewater main breaks in the street.