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Since StubHub adopted this pricing model in 2015, the company has sold almost 5 million tickets to Washington, DC, consumers alone, generating $118 million in “hidden” fee revenue, according ...
StubHub has defended this practice of "all-in" pricing from critics as the industry standard. [66] In 2014, StubHub announced "all-in" pricing, presenting the total price of the ticket to the buyer including the fees, rather than adding the fees to the end. [67]
The complaint, filed in Washington, D.C.’s Superior Court, states that StubHub has been using a predatory “drip pricing” model to illegally boost profits. Since employing this method ...
Additionally, it is imperative that these platforms provide a comprehensive breakdown of the ticket's cost, comparing the original selling price to the resale price, hence offering transparency about the markup. This total cost can be determined through various means such as the price indicated on the ticket.
The attorney general for Washington, D.C., sued StubHub on Wednesday, accusing the ticket resale platform of advertising deceptively low prices and then ramping up prices with extra fees. The ...
That makes it “nearly impossible” for buyers to know the true cost of a ticket and compare to find the best price, he said. Fees vary widely and can total more than 40% of the advertised ticket price, the lawsuit alleges. StubHub is one of the world’s largest resale platforms for tickets to sports, concerts, and other live events.
Vivid Seats is a middleman between ticket buyers and sellers, taking a 10% commission once tickets have sold [16] and additionally charging buyers service fees (circa 20–40% [17]) and shipping charges.
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