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Citizens and businesses have the ability to reserve a priority number for service with physical presence in KEPs in the country. This is the KEP-ePass, which is available through platform Rabtevou KEP (rantevou.kep.gov.gr) and aims to provide faster, simpler and better service from Citizen Service Centres.
For example, with respect to public e-service, public agencies are the service provider and citizens as well as businesses are the service receiver. For public e-service the internet is the main channel of e-service delivery while other classic channels (e.g. telephone, call center, public kiosk, mobile phone, television) are also considered. [1]
E-government is also known as e-gov, electronic government, Internet governance, digital government, online government, connected government. [8] As of 2014 the OECD still uses the term digital government, and distinguishes it from e-government in the recommendation produced there for the Network on E-Government of the Public Governance Committee. [9]
With such easy access to information, government programs and officials, e-government provides the perfect platform to start building the trust between these two parties. There are also a few potential issues with citizen involvement associated with e-government.
Citizen sourcing is a derivative of the term crowdsourcing. "Citizen" is used instead of "crowd" to emphasise its governmental application and civic purpose. Citizen sourcing is a new take on the concept of the coproduction of public services by service users and communities enabled by the maturation of Web 2.0 participatory technologies.
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MyGov [1] (Hindi: मेरी सरकार, romanized: Mērī Sarakāra) is a citizen engagement platform [2] launched by the Government of India on 26 July 2014 to promote the active participation of Indian citizens in their country's governance and development. [3]
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