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  2. GoPro Support

    community.gopro.com/s/?language=en_US

    open gopro. API access to customize your GoPro. Resources. Software Updates Product Manuals Video Tutorials Order Status Shipping Policy Regulatory Information Safety + Warranty.

  3. Unresponsive Camera Troubleshooting - GoPro Support Hub

    community.gopro.com/s/article/Unresponsive-Camera...

    Remove the SD card and then reset the camera by holding the [MODE button] for 10 seconds. HERO (2024) information. HERO11 Black Mini: Press and hold the [Pairing/Status button] for 10 seconds. HERO Session / HERO4 Session: Hold the top [SHUTTER button]. Should the camera not reset, remove and reinsert the battery to restart the camera.

  4. Quik (Mobile): How To Pair Your Camera - GoPro Support Hub

    community.gopro.com/s/article/GoPro-Quik-How-To-Pair-Your...

    On your camera display, swipe down > swipe left > tap [pair device]. Your camera will enter paring mode. Open Quik: On the bottom right, tap on [Camera Chooser]. Select [Add camera] in the top-right corner, and select your camera. The next screen will show, "We found your GoPro." Tap [Connect Camera].

  5. How To Import Camera Files To A Computer: Windows 11/10 - GoPro...

    community.gopro.com/s/article/Importing-Camera-Files-to-a...

    Manually with File Explorer. Double-click on your camera. Double-click on GoPro MTP Client Disc Volume. Open DCIM to access your GoPro folder. You can copy/paste your videos onto your computer's hard drive from here. Please refer to this link on How to Import Using Quik for Desktop.

  6. GoPro Camera Will Not Power On - GoPro Support Hub

    community.gopro.com/s/article/GoPro-Camera-Will-Not-Power...

    Remove the SD card and disconnect the USB cable. Please press and hold the [Mode Button] button on the front of the camera for about ten seconds. If the camera doesn't power ON, plug in a GoPro USB cable and connect to a 5V/2A wall charger (5V/1A minimum), let it sit for five seconds, and try to turn it on.

  7. GoPro Subscription Camera Replacement FAQ

    community.gopro.com/s/article/GoPro-Subscription-Camera...

    You’ll continue to have all the benefits of a GoPro Subscription, which includes unlimited cloud storage of GoPro photos and videos and up to 50% off mounts and accessories. After completing your subscription anniversary year, your two damaged camera replacement credits will be available during the following year.

  8. Camera Is Not Recognized When Plugged Into A Computer USB Port

    community.gopro.com/s/article/Camera-is-not-Recognized...

    Unplug the cable (from the camera and the computer), and plug it back in. Try a different USB cable. Try a different USB port. Disconnect the camera, restart the computer, and reconnect the camera. Reset "Service". Go to computer [Settings] > [Network]. Find the [Device] (HEROXX) and click on it.

  9. How To Charge The Camera Battery - GoPro Support Hub

    community.gopro.com/s/article/How-to-Charge-the-Camera...

    Charging with the battery in the camera: Power off the camera and Wi-Fi/GPS/Connections/Voice Command (if applicable). Disconnect any BacPac accessories (if applicable). USB wall charger that outputs 5V and 1A (5V 2A recommended for HERO5 and newer cameras). Alternatively, you can use a computer USB port:

  10. Reset Camera Settings - GoPro Support Hub

    community.gopro.com/s/article/Reset-Camera-Settings?...

    You may want to reset the GoPro settings below for various reasons. Here is what resetting the following settings will do: Format SD card: Deletes all files from your SD card. Be sure to back them up first. Reset Presets: Resets all Presets to default and deletes Custom Presets. Reset Camera Tips: This allows you to get camera walk-through tips ...

  11. Compare GoPro Cameras

    community.gopro.com/s/article/compare-cameras?language=en_US

    Connects to GoPro Quik Auto Cloud Backup with GoPro Subscription GPS HDMI Video Out : With Media Mod: With Media Mod: With Media Mod : With Media Mod: VIDEO: MAX: HERO9 Black: HERO10 Black: HERO11 Black: HERO11 Black Mini: HERO12 Black: Video File Format: 360 Video: .360 HEVC, HERO Video: MP4 (H.264/AVC), MP4 (H.265/HEVC).