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Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
A number offering a directory inquiries service allowing people to request to be put through to a mobile phone number was established in June 2009. [14] 118 800 proved to be controversial, however, when it was revealed that it was making available 15 million mobile numbers that it had bought from market researchers. [15]
Calls are free for all fixed line calls. Mobile carriers AIS and CAT (60+% of Thailand's subscribers) offer 1-800 service for cell phones. DTAC and True mobile providers currently [when?] do not, but it is expected they will offer the 1-800 service for subscribers by late 2009. [needs update] In Turkey, the prefix for toll-free numbers is "0800".