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GoTo Technologies USA, Inc., [3] formerly LogMeIn Inc., [4] is a flexible-work provider of software as a service and cloud-based remote work tools for collaboration and IT management. The company was founded in 2003, and is based in Boston, Massachusetts. [5] On February 2, 2022, the company was rebranded from LogMeIn to GoTo. [6]
GoTo Resolve (formerly GoToAssist & RescueAssist) [2] [3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products. [4]
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Citrix Online was the name of the online services division of Citrix Systems.Citrix Online sold web-based remote access, support, and collaboration software and services.. Its products are GoToAssist, GoToMeeting, GoToMyPC, GoToTraining, GoToWebinar, Podio, and OpenVoi
For instance, transport-related expenses are immediately trimmed. Modern-day technology enables a technician using remote support to assist a customer as if they were physically side-by-side. Technologies and tools like live chat, VoIP [3] and desktop sharing enable a direct intervention in the remote system.
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