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File or Track a Claim. T-Mobile Premium Handset Protection, provided by Assurant, protects your device in the event of loss, theft, accidental damage (including water damage), and malfunction due to mechanical or electrical failure.
Follow the step-by-step directions on the Assurant website to file your claim. Need additional help with your claim? Call Assurant at 1-866-866-6285.
If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. Have your mobile number and device information (manufacturer, model, and serial number). Your device's serial number (IMEI) is 15 digits long.
T-Mobile Premium Handset Protection, provided by Assurant, protects your device in the event of loss, theft, accidental damage (including water damage), and malfunction due to mechanical or electrical failure.
Protection<360> ® app by Assurant ® - File and track a claim or get live technical support for your connected devices like routers, game consoles, and smart TVs. Download and register the Protection<360> ® app by Assurant ® for full feature access.
Just enter your T-Mobile phone number and click the VERIFY button to have instant access to your coverage documents. T-Mobile Premium Handset Protection, provided by Assurant. Go paperless with electronic documents.
To file a claim or view your coverage details, enter your information below. Enter your email or phone number. Phone Number.
File a claim with Assurant. We offer one of the most comprehensive suites of device protection services available today.
You can also start the claim process with Assurant ® by clicking on the File/Track Claim box available on most pages on our website. Enter your mobile number or serial number, complete the security check and click Submit.
Assurant phone insurance questions? Access the right online portal to file a claim, check claim status, or view information about your mobile protection plan.