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Looking for help with changing or canceling a Delta flight, getting a refund, managing your miles, or something else? We’re here to assist.
Delta Air Lines. Book a trip. Check in, change seats, track your bag, check flight status, and more.
Supporting Our Customers. Refund, rebooking and expanded reimbursement options remain available for customers affected by the global IT outage. We understand that your plans may change, which is why you can make changes or cancel your flight online prior to departure.
Check options for canceling a Delta Air Lines ticket prior to departure or applying for a refund if your ticket is refundable.
Log in to manage your Delta SkyMiles account, request mileage credit, or check for eligible promotions.
As a Customer Experience Specialist on our Reservation Sales & Customer Care team, you will join a performance-driven culture with a service and sales-focused team that is passionate about listening, caring and connecting with our customers.
Delta Air Lines intends to ensure that your air travel experience will encompass, to the best of our abilities, the most comprehensive customer service possible. We have outlined our responsibilities and how we will fulfill them in 12-key points, known as our Customer Commitment.
For a Delta Vacations booking, please reach out directly at 800-800-1504. For tickets purchased from a third-party travel site or agency, refer directly to your travel agent for assistance with making a flight change or cancellation.
Request a refund if your flight was canceled or significantly delayed (>120 minutes), or if you experienced a downgrade in your class of service. You may receive one of the following: An eCredit for the value of the ticket or seat purchase; A refund to your original form of payment
Links to other helpful resources to make your travel as smooth as possible. Obtaining receipts for past travel. You can get receipts for past travel emailed to you, via delta.com. Type First Name, Last Name, and Confirmation # then click SEARCH.