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  2. PDF/A - Wikipedia

    en.wikipedia.org/wiki/PDF/A

    PDF is a standard for encoding documents in an "as printed" form that is portable between systems. However, the suitability of a PDF file for archival preservation depends on options chosen when the PDF is created: most notably, whether to embed the necessary fonts for rendering the document; whether to use encryption; and whether to preserve additional information from the original document ...

  3. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.

  4. Service design - Wikipedia

    en.wikipedia.org/wiki/Service_design

    Service design is the activity of planning and arranging people, infrastructure, communication and material components of a service in order to improve its quality, and the interaction between the service provider and its users. Service design may function as a way to inform changes to an existing service or create a new service entirely. [1]

  5. E-services - Wikipedia

    en.wikipedia.org/wiki/E-services

    For example, with respect to public e-service, public agencies are the service provider and citizens as well as businesses are the service receiver. For public e-service the internet is the main channel of e-service delivery while other classic channels (e.g. telephone, call center, public kiosk, mobile phone, television) are also considered. [1]

  6. Quality engineering - Wikipedia

    en.wikipedia.org/wiki/Quality_engineering

    Quality engineering is the discipline of engineering concerned with the principles and practice of product and service quality assurance and control. [1] In software development, it is the management, development, operation and maintenance of IT systems and enterprise architectures with high quality standard.

  7. Category:Quality management - Wikipedia

    en.wikipedia.org/wiki/Category:Quality_management

    Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Help; Learn to edit; Community portal; Recent changes; Upload file

  8. Maine man Cooper Flagg - AOL

    www.aol.com/sports/maine-man-cooper-flagg...

    The buzz generated by Cooper grew with every blocked shot, deft assist and thunderous dunk. Thousands of fans came from all across Maine to watch Nokomis in the state playoffs, COVID restrictions ...

  9. Lean services - Wikipedia

    en.wikipedia.org/wiki/Lean_services

    Errors in the service transaction, product defects in the product-service bundle, lost or damaged goods. Service quality errors, lack of quality in service processes. Shillingburg and Seddon separately provides an additional type of waste for the method: [5] [page needed] [6] [title missing] Value Demand, services demanded by the customer.

  1. Related searches 5 elemen service quality adalah perusahaan dan artinya di tulis buku pdf

    service quality modelexamples of service quality