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Research has found that nonverbal cues are an essential element of most persuasive appeals. RFT creates the background that allows a prediction for when and for whom a nonverbal cue can have an effect on persuasion. When nonverbal cues and signals are used appropriately, they increase the effectiveness of persuasion. [12]: 415
Expectancy violations theory (EVT) is a theory of communication that analyzes how individuals respond to unanticipated violations of social norms and expectations. [1] The theory was proposed by Judee K. Burgoon in the late 1970s and continued through the 1980s and 1990s as "nonverbal expectancy violations theory", based on Burgoon's research studying proxemics.
Some studies have found that females tend to be more responsive to non-verbal cues in comparison to verbal cues. [5] Knowing a person's sex can also give insight into a person's non-verbal leakage, as males and females tend to display particular non-verbal leakage when telling the truth, which can also help to indicate when someone is telling a lie, as such behaviors would be suppressed. [6]
Active listening is a communication technique designed to foster understanding and strengthen interpersonal relationships by intentionally focusing on the speaker's verbal and non-verbal cues. Unlike passive listening, which involves simply hearing words, active listening requires deliberate engagement to fully comprehend the speaker's intended ...
Unconscious (or intuitive) communication is the subtle, unintentional, unconscious cues that provide information to another individual. It can be verbal (speech patterns, physical activity while speaking, or the tone of voice of an individual) [1] [2] or it can be non-verbal (facial expressions and body language [2]).
Nonverbal influence is the act of affecting or inspiring change in others' behaviors and attitudes through tone of voice or body language and other nonverbal cues like facial expression. This act of getting others to embrace or resist new attitudes can be achieved with or without the use of spoken language. [ 1 ]
The term Social Information Processing Theory was originally titled by Salancik and Pfeffer in 1978. [4] They stated that individual perceptions, attitudes, and behaviors are shaped by information cues, such as values, work requirements, and expectations from the social environment, beyond the influence of individual dispositions and traits. [5]
Communicators also consider how personal a message is when determining the appropriate media for communication. In general, richer media are more personal as they include nonverbal and verbal cues, body language, inflection, and gestures that signal a person's reaction to a message. Rich media can promote a closer relationship between a manager ...