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Non-geographic numbers were introduced to offer services that were historically unavailable on standard landline phone numbers, particularly in terms of call routing and special charging arrangements. Advertised benefits of non-geographic numbers include: [1] [2] Call Routing. Calls can be flexibly redirected to virtually any destination.
The 1 July changes also saw ‘freephone numbers’ 0800 and 0808 become free to call from both mobiles and landlines. 0500 numbers remained chargeable as previously from mobiles (free from landlines, also as previously), but these numbers were migrated to a new 0808 5 number range in June 2017, and are free from mobiles.
The 0800 range can have NSN length as 10, 9, or 7 digits. The 0845 range can have NSN length as 10 or 7 digits. The 0500 range had NSN length as 9 digits only, and was withdrawn from use on 3 June 2017. All other UK numbers have NSN length of 10 digits. There are no telephone numbers in the UK with an NSN length of 8 digits.
Gaps were left within each of those new 10-digit number ranges to allow for the older 9-digit 02 to 09 numbers to migrate in the Big Number Change. Freephone numbers were an exception. Older 9-digit 0500 and 0800 numbers, as well as newer 10-digit 0800 and 0808 numbers, all remained in use after the Big Number Change.
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0800 was Tongue (TO0) – numbers were transferred to 0847 (ELNS) [notes 14] 0800 later used for BT Freefone numbers - usage of BT 9-digit 0800 numbers continued after the Big Number Change; all new 0800 allocations have 10 digits and multiple operators now issue 0800 numbers. 01801 — unused
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