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TM was launched on September 12, 2001, as Touch Mobile, initially catering to the middle income market, and has since covered lower-income groups as well, making it Globe's value brand offering. [ 1 ] [ 2 ] [ 3 ] The service has gained popularity for its discounted call and messaging services, with the "All Network" offers allowing TM ...
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That's the finding of a new study by ZenDesk, a provider of customer service software. The company looked at the median response time for customer Here's the Best Time to Call Customer Service
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The telecommunications sector has seen a large increase in the recent years. Whereas in 2015 there were 3.3 billion active mobile broadband subscriptions worldwide, in 2020 there were around 7.7 billion. This increase was due, in part at least, to the deployment of 4G LTE. [8]