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  2. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17] Gojek app was launched in January 2015, [ 18] and in less than two years ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  5. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  6. Customer equity - Wikipedia

    en.wikipedia.org/wiki/Customer_equity

    Customer equity is the total combined customer lifetime values of all of the company's customers. [ 1] It is calculated by multiplying the number of customers by the average value of each customer. Customer equity is important because it reflects the potential future revenue that a company can generate from its existing customer base.

  7. Galileo Galilei - Wikipedia

    en.wikipedia.org/wiki/Galileo_Galilei

    Galileo di Vincenzo Bonaiuti de' Galilei (15 February 1564 – 8 January 1642), commonly referred to as Galileo Galilei ( / ˌɡælɪˈleɪoʊ ˌɡælɪˈleɪ /, US also / ˌɡælɪˈliːoʊ -/, Italian: [ɡaliˈlɛːo ɡaliˈlɛːi] ), was a Florentine astronomer, physicist and engineer, sometimes described as a polymath.

  8. Masoretic Text - Wikipedia

    en.wikipedia.org/wiki/Masoretic_Text

    The Masoretic Text[ a] ( MT or 𝕸; Hebrew: נֻסָּח הַמָּסוֹרָה, romanized : Nūssāḥ hamMāsōrā, lit. 'Text of the Tradition') is the authoritative Hebrew and Aramaic text of the 24 books of the Hebrew Bible ( Tanakh) in Rabbinic Judaism. The Masoretic Text defines the Jewish canon and its precise letter-text, with its ...

  9. Part of speech - Wikipedia

    en.wikipedia.org/wiki/Part_of_speech

    Part of speech. In grammar, a part of speech or part-of-speech ( abbreviated as POS or PoS, also known as word class[ 1] or grammatical category[ 2]) is a category of words (or, more generally, of lexical items) that have similar grammatical properties. Words that are assigned to the same part of speech generally display similar syntactic ...