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If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it. 1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code.
A Primary username is the name you created when you first signed up for an AOL account. In the past, AOL offered the ability to create secondary usernames linked to this Primary username, however, as of November 30, 2017, the ability to add or manage additional usernames has been removed.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors. Account Management · Feb 10, 2025
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
3. On the Sign On screen, click the small arrow pointing down to bring up a list of all stored usernames. 4. Select the desired username by clicking on it. Click Continue once you selected the username. 5. Once you click Continue a new window appears. Check if the correct username is displayed and click Continue. 6.
Go to the main AOL page.; Click Sign in in the upper right hand corner.; Click Create an account at the bottom of the screen.; Enter and submit the requested information.