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OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
The most common data recovery scenarios involve an operating system failure, malfunction of a storage device, logical failure of storage devices, accidental damage or deletion, etc. (typically, on a single-drive, single-partition, single-OS system), in which case the ultimate goal is simply to copy all important files from the damaged media to another new drive.
TestDisk is a free and open-source data recovery utility that helps users recover lost partitions or repair corrupted filesystems. [1] TestDisk can collect detailed information about a corrupted drive, which can then be sent to a technician for further analysis.
Recover My Files is a data recovery program that uses file carving to extract lost files from unallocated clusters. Recovery is based on the interpretation of file content, usually through the process of reverse engineering a file type. It can be used to recover data from external and internal hard disks, in FAT, NTFS, HFS and HFS+ file systems.
DMDE (DM Disk Editor and Data Recovery Software) is a data recovery and disk editing tool for hard drives and other storage media. It can work with physical devices, logical disks, disk images, as well as RAID-arrays and recovers files that have been accidentally deleted or lost due to other incidents. [1] [2] DMDE is available in various editions.
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It is able to recover lost directory structure and automatically renames files when trying to recover two files of the same name. As with other file recovery programs Recuva works by looking for unreferenced data, but if the operating system has written new data over a deleted file then recovery will often not be possible. [6] [7]
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