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  2. Emotional competence - Wikipedia

    en.wikipedia.org/wiki/Emotional_competence

    Social skills: excellent communication skills; Personal Competence; Self-Awareness – Know one's internal states, preferences, resources and intuitions. The competencies in this category include: Emotional Awareness – Recognize one's emotions and their effects; Accurate Self-Assessment – Know one's strengths and limits

  3. Interpersonal communication - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_communication

    Some of the concepts explored are personality, knowledge structures and social interaction, language, nonverbal signals, emotional experience and expression, supportive communication, social networks and the life of relationships, influence, conflict, computer-mediated communication, interpersonal skills, interpersonal communication in the ...

  4. Verbal self-defense - Wikipedia

    en.wikipedia.org/wiki/Verbal_self-defense

    Most experts who write and publish articles and books on the subject of verbal self-defense identify several key elements to strong verbal self-defense skills. Being able to identify people, situations, and/or behaviors that induce hurtful feelings – such as fear, inadequacy, and shame – is important in order to know when a person needs to ...

  5. Gibb categories - Wikipedia

    en.wikipedia.org/wiki/Gibb_Categories

    The six different defensive and supportive behaviors are used during interpersonal communication. There are times when both types of communication should be used and times when they should not be used. Understanding when to use different communication skills is key to effective interpersonal communication.

  6. Behavioral communication - Wikipedia

    en.wikipedia.org/wiki/Behavioral_communication

    People who develop this communication style usually feel powerless, resentful, and stuck. [2] Passive-aggressive individuals expose their anger through procrastination, being exaggeratedly forgetful, and or being intentionally inefficient, among other things. [3] Many behavioral characteristics are identified with this communication style.

  7. DISC assessment - Wikipedia

    en.wikipedia.org/wiki/DISC_assessment

    A DISC assessment helps to identify workstyle preferences, determines how someone would interact with others, and provides insight on work habits. Organizations often use the DISC assessment for various applications, [10] including team building, leadership development, communication training, and conflict resolution. While it can provide ...

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