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NCO Group, Inc., based in Horsham, Pennsylvania, United States, [2] is a business process outsourcing company and collection agency that provides accounts receivable management, customer relationship management and back office solutions [buzzword] for its clients.
Founded in 2012, Expert Global Solutions, Inc. (EGS, formerly NCO Group), based in Plano, Texas, [3] was a privately owned business process outsourcing company. It is a holding company for NCO Group and APAC Customer Services, Inc. (APAC), providers of business process outsourcing services. [4]
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According to a 2004 Healthcare Financial Management web page, credit card debt comprises 70% of the accounts sold to debt buyers, followed by automobile loans, telecommunications debt, and retail accounts. [13] By 2005 the total of consumer loans had climbed to a new high of over $2 trillion, [14] [15] representing a 25% increase since 2000. [15]
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