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If a phone receiver is left off-hook, some phone systems may use an intercept message to inform callers to hang up their phone receivers. The most common message reads as follows: If you'd like to make a call, please hang up and try again. If you need help, hang up and then dial your operator. A formerly-used variation of this message was as ...
When an IVR system answers multiple phone numbers, the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script. Call centers use IVR systems to identify and segment callers.
The script's gun content was deemed too provocative and, in little time, Seinfeld and David wrote "The Phone Message" to fill the production void. Though the episode was met with positive critical responses, its initial broadcast on NBC on February 13, 1991 was watched by an underwhelming audience of 13 million viewers, causing NBC to put the ...
A telephone call or telephone conversation (or telcon [1] [a]), also known as a phone call or voice call (or simply a call), is a connection over a telephone network between the called party and the calling party. Telephone calls started in the late 19th century, initially relying on analog systems.
The Harvard sentences, or Harvard lines, [1] is a collection of 720 sample phrases, divided into lists of 10, used for standardized testing of Voice over IP, cellular, and other telephone systems.
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ToneScript is a description syntax for the characteristics of call-progress tones. A call progress tone is a pattern of audible tones played to the caller in a telephone call, conveying the status of the call. ToneScript describes the pattern of frequency, cadence, and level of the signal.
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