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Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password.
Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure everything was reset. 4. Contact your Internet Service Provider (ISP) - If you're still not able to get online, reach out to your ISP for additional help.
If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it. 1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code.
The login link is obscured If you cannot click on the login link, for instance because it is obscured by other text, use this direct link to the login page. It may be helpful to add the page to your browser's bookmarks/favourites. (This problem may occur on certain browsers when using a large minimum font size.) My username and password are refused
Many web based systems not using single sign on allow users to send a password reset link to their registered email address or phone number. However, many large social media platforms reveal a part of a user's email address and some of the phone number digits when using the 'forgotten password' function. Often the whole email address can be ...
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6. Scan the QR code using your authenticator app. 7. Click Continue. 8. Enter the code shown in your authenticator app. 9. Click Done. Sign in with 2-step for authenticator app. 1. Sign in to your AOL account with your password. 2. Enter the verification code shown in your authenticator app. 3. Click Verify.
If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account.