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The company provides online directory enquiries and competes with BT, Google Local, Yelp and the Yell Group (the holding company now known as hibu, as of 2012 [2]) for the directory enquiry market. It is the market leader DQ for finding people. [3]
The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
The BT foreign directory assistance centre in Grimsby (1996) In the United Kingdom directory enquiries services (sometimes abbreviated as "DQ" [ 4 ] ) are provided by a variety of different companies, with a variety of call charges, each company reached by dialing a six-digit number beginning with 118.
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118 118 company logo. 118 118 is the UK telephone number for a US owned directory enquiries provider. Once wildly popular for its advertising featuring two runners, the service has experienced a dramatic decline in calls due to easily accessible information via mobile devices.
BT Group plc (formerly British Telecom) is a British multinational telecommunications holding company headquartered in London, England.It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
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Robertson had spotted the potential of acquiring a freephone number similar to BT's own directory enquiries number of 192. BT spent three years trying to recover the number in legal battles but were finally forced to admit defeat in May 1996. [4] Robertson and his business partner Jonathan Bushby renamed their company (then known as Timeload ...